FAQ

• What process do you use in the selection of your CAREgivers?
  
  Our CAREgivers are fully screened through FBI fingerprints, a National Criminal Check, drug testing, crisis testing, verification of references and previous employment. CAREgivers must have a minimum of two years experience. A written test given during interview determines personality, compassion, honesty and ethics.
  
  
• How do you find your CAREgivers?
  
  We have developed a reputation as a premier home care company referred by hospitals, doctors, senior centers, etc.. and we are known to compensate our CAREgivers well. For both of these reasons CAREgivers constantly apply with IHCS and we are able to secure the best qualified candidates.
  
  
• Can I choose the CAREgiver and/or meet her/him in advance?
  
  Our clients can help select their own CAREgiver. We will provide you with his/her profile information to help you select the best candidate. Since we perform a psychological profile on both client and CAREgiver to assure compatibility, most clients are comfortable with our own selection.
  
  
• Are your services available in Nursing Homes, Facilities, Rehabilitation Centers and Hospitals?
  
  We provide CAREgivers for residents of facilities, nursing homes and for those who require additional care in hospitals and rehabilitation centers.
  
  
• What if I live far away? Do you provided managed care?
  
  Your loved one will be cared for as if he/she were a member of our own family. We will check in with your loved one and their care provider consistently and inform you of their well being/medical condition.
  
  
• What makes In Home Care Solutions different?
  
  In Home Care Solutions is recommended by hospitals, doctors, facilities, rehabilitation centers and senior centers in Southern California. We pride ourselves in the selection and professionalism of our CAREgivers. We care from the heart.
  
  In Home Care Solutions specializes in care by medical condition. For example, if the client is a Parkinson's patient he/she will be matched to a specialized Parkinson's CAREgiver.
  
  In Home Care Solutions is a member of the Better Business Bureau in excellent standing.
  
  Because of our reputation and core of values, we are featured in newspapers, magazines and television for our excellent service.
  
  
• What happens if my CAREgiver is sick?
  
  We work as a team and another CAREgiver will be assigned to your family member.
  
  
• Who pays the CAREgiver?
  
  We will bill you and we will pay the CAREgiver directly.
  
  
• What type of payment do you accept?
  
  We accept private pay, long term and workman's compensation insurance payment.
  
  
• What are your minimum hours of Service?
  
  We have a two day minimum, four hours each day.
  
  
• What are your rates?
  
  We will provide you rate information by calling 949-250-0125 - 877-813-5582 or e-mail us at inhomecaresolutions@cox.net
  
  
• Why should I use In Home Care Solutions instead of another company?
  
  CAREgiving is a mission for us and we do it with all our hearts, morals and ethics. We believe in longevity, CURE, comfort and a good life for all of our clients. We believe in a positive attitude and we are grateful to all our clients.
  
  We are committed to make you and your loved one happy by providing the best CAREgiver who will care for your loved one as a member of her own family. If you are not happy with the caregiver you selected or that we provided, we will immediately find you a replacement.
  
  Our CAREgivers provide state of the art care, a safe environment, comfort, companionship and constant supervision. We give you peace of mind.
  
  Because of our reputation, core of values and excellent service we are featured in newspapers, magazines and television.